Frequently Asked Questions

MyPetBuddy (MPB) is an online community designed to bring pets and animal lovers together to form real life connections that benefit both our four and two -legged members. MPB is built upon the goal of benefiting pets, pet parents and pet lovers in the UAE by providing a platform for increased socialization, alternative pet care options and part-time companionships. It’s based on the idea of a sharing economy, which thrives on the desire to share time, advice, resources and more for the mutual benefit of the community.

Being part of MPB means you’re passionate about animals and have a desire to connect with like-minded people that share your belief that animals enrich our lives. This common belief will bring together MPB members and foster strong bonds between both people and pets alike—both online and in their everyday lives. It also means wanting what’s best for four-legged friends and going out of your way to make sure they’re happy and loved.
Anyone and everyone who has pets or loves animals! We’re an inclusive community that will welcome anyone who wants to make new connections with fellow pets or animal lovers.

Pet Parent’s profile should consist details of their pets, tell future pet buddies about your dog or cat or even both. Share their liking and display, even if your furry friends just need extra cuddles every now and then. Just follow our user-friendly profile creation to complete your Pawfile and don’t forget to add a picture of your furry friend(s).

As a pet buddy you will create your own profile, tell your future furry buddy and their parent your interest, what you can offer, your experience etc. Just follow our user-friendly profile creation to complete your Pawfile and don’t forget to add a picture.

Absolutely! One of the main reasons we started MPB was for pet parent to have access to trusted pet caregivers for when they’re busy or travelling. So if you don’t own pets or can’t right now but want to spend time with them, MPB is the perfect community for you! Plus, you’ll have the opportunity to learn more about what types of animals you connect with most and that you may want as a fur baby in the future.

Sorry, but no. MPB stands by the idea that taking care of and spending time with four-legged buddies should be done for the love of pets and their benefit and not for financial gain. After all, we think spending time with furry friends is a pretty special treat in itself! Plus, MPB is based on the principal of shared benefits through teaming up with pet parent or buddies with mutual interests.
Yes, that’s exactly what you should do! Let members know you’d be happy to connect or care for their pets and start to see meaningful relationships form. If you know you have free time or just really want to give some extra love and cuddles to a furry friend reach out to the parent and start a connection.
Of course! With extensive Pawfiles letting you get to know a little bit about MPB members before you reach out to them you can carefully sniff out just the members you think would make good buddies.
MPB is designed to give you the resources you need to make connections with the right members. Our Pawfiles give you quick and easy access to relevant information about the member based on similar interests and Pawfile information, so you only reach out if you think they’ll make purrfect buddies. And remember you can always reach out to the MPB team if you need a helping paw for finding the right buddies.

Yes! You can feel confident that we keep the safety of all our members—both pets and people —as our number one priority. Every member goes through a verification process before they’re given access to the community and able to connect with other members.

The verification process is based on your mobile phone number and identity card. With this information we’re able to verify you and grant you a full-access membership. Please refer our T&C’s page.

We’ve designed MPB to be a one-stop shop for creating meaningful connections with fellow animals and animal lovers in the UAE. Our platform provides you with:

Security – Chatting  through MPB’s own chat system ensures that your communication is private and secure. Plus it holds all parties to the terms and conditions of MPB, keeping you protected.

Easy access to connections – Our chat system makes it easy to keep track of important details about your buddies, meet-ups you’ve scheduled, and past conversations you’ve shared. This helps you stay on top of new relationships and form stronger bonds.

Note: Unfortunately, if we find that any members are communicating or scheduling meet-ups outside of the MPB platform we will deactivate their accounts as stated in our Terms and Conditions. If someone asks you to take your conversation outside of MPB please let us know right away.

Definitely. Part of the Pawfile creation process requests that you share where you currently live. This way you’re able to see where a connection is located before reaching out to them. And to make it even easier you can filter buddy search results on location—like only including potential buddies within 10 km of where you live—to make in-person meet-ups easy and convenient.

Yes, if you a fortunate enough to go from a pet buddy to a pet parent you can switch over to the Parent Membership Plan easily. The same goes for those who may no longer have their pets—they can switch to Buddy status. Just reach out to us support@mypetbuddy.com and we will help you out.

Like we mentioned above, every member is verified before they’re able to connect with members and pets. Plus, you’ll have ample opportunity to go over the pawfiles and chat with each other via our chat system to make sure you’re comfortable. You can even set up in-person meeting to get to know each other better before allowing a solo playdate with your fur baby. We highly encourage members to do their own due diligence as an extra step. Please also refer to our T&C’s.

At this time we only offer annual payment plans with our Pet Buddy and Pet Parent memberships. After all, MPB is designed to form lasting relationships—not occasional get-togethers. If that ever changes we will update our payment options right away.
You can pay online with your credit or debit card.
Nope! Your MPB membership covers up to six pets, so you should never have to pay extra for your fur babies. If you do have more than six pets please reach out to us—we’ll work something out.

Feel free to reach out to us at support@mypetbuddy.com and an MPB Team member will get back to you within 24 hours.